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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Article Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan. There is no set up fee for...
Views: 190
Article Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan. There is no set up fee for...
Views: 190
Article How can I change my account or billing information?
If you need to update your account or billing information please login to your account here.
Views: 194
Article How can I change my account or billing information?
If you need to update your account or billing information please login to your account here.
Views: 194
Article How do I cancel my Account?
You can cancel your account at any time by logining into the Client Area. There are no...
Views: 212
Article How do I cancel my Account?
You can cancel your account at any time by logining into the Client Area. There are no...
Views: 212
Article What about billing and over due policies?
Accounts will be given a grace period of 7 days, if payment is not received within the grace...
Views: 192
Article What about billing and over due policies?
Accounts will be given a grace period of 7 days, if payment is not received within the grace...
Views: 192
Article What happens if I go over the bandwidth limit for my account?
If you exceed the bandwidth limit for your account the overage amount will be automatically...
Views: 196
Article What happens if I go over the bandwidth limit for my account?
If you exceed the bandwidth limit for your account the overage amount will be automatically...
Views: 196
Article Payment Method
Payment for any of our services can be made from any country, worldwide.In the Philippines: SMART...
Views: 209
Article Payment Method
Payment for any of our services can be made from any country, worldwide.In the Philippines: SMART...
Views: 209
Article Website was suspended - how long does it take to reactivate?
If your website has been suspended due to non payment of an invoice, once your invoice has been...
Views: 184
Article Website was suspended - how long does it take to reactivate?
If your website has been suspended due to non payment of an invoice, once your invoice has been...
Views: 184
Article What is the cost for additional features?
You can always upgrade your account to a larger package. If you would rather purchase extra...
Views: 207
Article What is the cost for additional features?
You can always upgrade your account to a larger package. If you would rather purchase extra...
Views: 207

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